1. Introduction
LottosBoss ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lottos-boss.com and use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a purchase or transaction
- Contact us for customer support
- Subscribe to our newsletter
- Participate in surveys or promotions
This personal information may include:
- Name and contact information (email, phone, address)
- Date of birth and age verification
- Payment information and financial details
- Government-issued identification numbers
- Gaming preferences and history
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device identifiers
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing transactions and payments
- Verifying your identity and age
- Communicating with you about your account
- Providing customer support
- Sending promotional materials (with your consent)
- Improving our website and services
- Complying with legal obligations
- Preventing fraud and ensuring security
- Enforcing our terms and conditions
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Consent
We may share your information with your explicit consent for specific purposes not covered in this policy.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
- Legal and regulatory requirements
- The nature of the information
- The purposes for which we collected the information
- Our legitimate business interests
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information during such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@lottos-boss.com
- Phone: 1800 LOTTERY
- Address: 150 Mary Street, Brisbane City, QLD 4000, Australia
- ABN: 48188078309
- License No: 731845902
- Regulated by: Queensland Office of Liquor and Gaming Regulation (OLGR)
14. Australian Privacy Principles
As an Australian company, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This includes:
- Open and transparent management of personal information
- Anonymity and pseudonymity options where practicable
- Collection of solicited personal information
- Dealing with unsolicited personal information
- Notification of collection of personal information
- Use or disclosure of personal information
- Direct marketing
- Cross-border disclosure of personal information
- Adoption, use or disclosure of government related identifiers
- Quality of personal information
- Security of personal information
- Access to personal information
- Correction of personal information